Following high profile network outages, regulators have reconsidered mobile network resilience in recent years. We review common resilience requirements made of MNOs and discuss the implications of emerging technologies for network resilience
Tackling digital exclusion in the UK: Priorities for a new national strategy
Digital inclusion remains an unfulfilled objective, with certain groups at particular risk of being left behind. With a general election expected this year, we review the areas the next Government should target in order to help close the digital divide
Remedies in four-to-three mobile mergers
With renewed calls for in-market consolidation and pending transactions in two European countries, it is timely to revisit previous merger review decisions. We’ve analysed the commitments in four deals and considered the impacts they had on the market
The race to net zero: The role of policymakers
As operators work to limit their environmental impact, some regulators are actively supporting sustainability efforts, while others seem relatively less engaged. We outline tangible steps they could be taking to help reduce the industry’s carbon footprint
UK: Support with the cost of living
The telecoms industry has been criticised for raising prices and not doing enough for those in financial hardship. Beyond providing social tariffs, we've identified £300m of initiatives operators have put in place at their own cost to help ease the pain
Drones: How policymakers can help the market take off
While the use of drones has proliferated, this emerging technology is yet to reach its inflection point. Regulation has a vital role to play in shaping future innovation and growth, ensuring safety and security, and crucially cementing public acceptance
Counting the Ukrainian support from European telcos
European telcos have demonstrated remarkable solidarity with Ukrainians. Almost 100 operators have put in place more than 570 support measures with many offering wider humanitarian support beyond just free or discounted connectivity
Making the case for mobile consolidation
Operators in Europe have renewed calls for consolidation in mobile. Whilst some regulators and competition authorities might be more receptive than in the past, operators will need to convince them that consolidation really is key to unlocking investment
Improving transparency for broadband customers
Broadband labelling schemes, such as those with traffic light symbols, have become increasingly popular to help with greater transparency and fairness. Designed well, they can promote competition, and encourage take-up of faster speeds among consumers
The state of net neutrality
The net neutrality debate has been reignited. Developments in the EU, South Korea, UK, and US could lead to changes in how it, and zero rating in particular, is regulated. In the absence of consumer harm, regulators should maintain a flexible approach
