As countries prepare for the PSTN switch-off, tensions have risen over whether consumers are ready to make the migration to digital voice. We review the role governments have played in communicating about the switch-off and consider other challenges in readiness
Tackling digital exclusion in the UK: Priorities for a new national strategy
Digital inclusion remains an unfulfilled objective, with certain groups at particular risk of being left behind. With a general election expected this year, we review the areas the next Government should target in order to help close the digital divide
Unpacking broadband advertising rules
Broadband labelling and advertising rules bring greater transparency for consumers when comparing tariffs and choosing a service. We compare common elements of labelling schemes around the world and consider their relationship to competition in the market
Remedies in four-to-three mobile mergers
With renewed calls for in-market consolidation and pending transactions in two European countries, it is timely to revisit previous merger review decisions. We’ve analysed the commitments in four deals and considered the impacts they had on the market
The race to net zero: The role of policymakers
As operators work to limit their environmental impact, some regulators are actively supporting sustainability efforts, while others seem relatively less engaged. We outline tangible steps they could be taking to help reduce the industry’s carbon footprint
Broadband subsidies: Comparing what’s on offer
As competition in the rollout of high-speed broadband intensifies, there has been a renewed push to connect non-commercially viable areas. Public funding has been made available, but some governments are being more supportive than others
UK: Support with the cost of living
The telecoms industry has been criticised for raising prices and not doing enough for those in financial hardship. Beyond providing social tariffs, we've identified £300m of initiatives operators have put in place at their own cost to help ease the pain
Evolving the concept of universal service
As policymakers consider the future funding of the USO, some are exploring potential contributions from large CAPs. This may be one solution to address broadband affordability challenges while ensuring a wider pool of contributors to network investment
Supplier of Last Resorts: What happens if an altnet goes bust?
The UK has seen a proliferation of cash-rich, independent fibre providers in recent years. However, in light of economic and operational challenges, there are concerns that some of these will fail. Should Ofcom have a plan to manage the potential fallout?
Are regulated social tariffs the answer to the cost of living crisis?
With the rising cost of living starting to bite, some regulators have mandated social tariffs for connectivity. However, such plans have often faced the same challenges of low awareness and adoption as the voluntary initiatives put in place by operators
