As countries prepare for the PSTN switch-off, tensions have risen over whether consumers are ready to make the migration to digital voice. We review the role governments have played in communicating about the switch-off and consider other challenges in readiness
Tackling digital exclusion in the UK: Priorities for a new national strategy
Digital inclusion remains an unfulfilled objective, with certain groups at particular risk of being left behind. With a general election expected this year, we review the areas the next Government should target in order to help close the digital divide
Foreign equity stakes in telecoms
A wave of cross-border investment has seen some operators – directly or indirectly – acquiring shares in their peers. We outline a number of recent developments in the market and in legislation, and consider what's next for foreign investment regulation
The race to net zero: The role of policymakers
As operators work to limit their environmental impact, some regulators are actively supporting sustainability efforts, while others seem relatively less engaged. We outline tangible steps they could be taking to help reduce the industry’s carbon footprint
Consumer readiness for the PSTN switch-off
Regulators have rarely seen the need to intervene in the switch-off of the PSTN, leaving the process and its communication to operators. Only in some countries have they stepped in to protect consumers from service outages in the event of a power cut
The challenge of retiring the copper network
The transition to full-fibre means that copper retirement is now well underway. So far it has rarely been a straightforward or quick process given the strong regulatory oversight and need to protect those consumers who still rely on the copper network
Improving information on 5G coverage
5G is now available in 300+ locations of the UK. So far, only EE has fully explained how it defines a location as covered. Ofcom could play an important role in helping consumers assess coverage claims, much like its equivalent in South Korea does
Fixed-mobile convergence leads to improved consumer value and network quality
Having performed a deep-dive market analysis of FMC in France, Netherlands, Spain and Portugal, we have found that consumers can benefit from faster speeds and better value connectivity
App stores could face ex-ante regulation
App stores and operating systems are under increasing scrutiny from regulators due to increasingly common competition concerns. As Australia and France take the lead, the EC is likely to adopt an ex-ante regulatory framework due to the recent rise in competition cases that have emerged
Regulators fight disinformation around 5G and health
Despite no supporting evidence, there has been a vocal group claiming 5G causes adverse health effects. In response, regulators have been publishing measurements of radio emissions from telecommunications equipment, which revealed that 5G emissions are still far from the maximum limits set out in national and international guidelines. Some regulators are also having to combat widespread disinformation on a link between 5G and the coronavirus pandemic, which has sometimes resulted in mobile infrastructure being vandalised.
