The fallout of the O2 price rise has seen DSIT ask Ofcom to look at in-contract price rises again in the UK, including a “rapid review” of how easy it is to switch providers. Our research suggests Ofcom has already gone the furthest in Europe, leaving few good options available to the regulator from doing nothing through to banning the practice entirely.
Consumer readiness for the PSTN switch-off
Regulators have rarely seen the need to intervene in the switch-off of the PSTN, leaving the process and its communication to operators. Only in some countries have they stepped in to protect consumers from service outages in the event of a power cut

