While consumer experiences of mobile coverage often fail to live up to what is promised, regulators have been slow to adopt the most effective testing and reporting practices. They should prioritise the most accurate testing methods despite their additional costs, with Arcep’s approach in France one to follow.
Indian authorities appear to have fully embraced the stance of a strong oversight towards net neutrality. This started in 2015, with the first public consultations on the issue; continued in 2016, with the explicit ban of zero-rating; and is even more apparent in the recommendations issued by the TRAI on November 28, 2017.
