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Communications Markets
James Robinson, Senior Analyst
BT, TalkTalk, and a Supplier of Last Resort

BT’s rescue of TalkTalk from administration has not been without controversy. As the Government weighs up the pros and cons of the deal, it has (rightly) provided its strongest signal yet that it is open to exploring a safety net in the event of future operator failures.

BT, TalkTalk, and a Supplier of Last Resort

Virgin Media O2

The impact of AI on end users in telecoms markets

The impact of AI on end users in telecoms markets

AI is being rapidly adopted across the customer journey, presenting both opportunities and risks. As regulators increasingly engage with the potential impacts of the technology, they must strike an effective balance between mitigating harms and promoting responsible innovation.

Consolidating the altnets: The main act

Consolidating the altnets: The main act

The fragmented nature of the UK’s fibre market is a barrier to effective network competition becoming established for the long term. With consolidation now necessary, we review the likely approach the CMA would take to three rumoured transactions.

Consolidating the altnets: Setting the scene

Consolidating the altnets: Setting the scene

The proliferation of altnets changed the fibre landscape in the UK, compelling the incumbent into action. Consolidation of networks, brands and customers is now on the horizon, which could ultimately lead to a more sustainable and competitive market structure.

Ofcom’s Telecoms Access Review: Staying the course

Ofcom’s Telecoms Access Review: Staying the course

With fibre investment and coverage since the last review surpassing expectations, Ofcom is now keen to effect the second half of a 10-year framework, keeping Openreach honest while enabling scaled fibre network competition to materialise and ultimately be sustainable in the long-run.

Statement of Strategic Priorities for Ofcom: Mobile and Spectrum

Statement of Strategic Priorities for Ofcom: Mobile and Spectrum

UK mobile operators continue to invest and deliver good consumer outcomes, but face persistent challenges around monetisation and increased political pressure. Here we share views on what the Government should consider including in the new SSP.

Three/Vodafone: A pathway to approval

Three/Vodafone: A pathway to approval

Despite identifying competition concerns, the CMA has outlined a set of remedies that could lead to approval of the merger. In doing so it would transform the UK’s mobile market while helping to deliver government ambitions for connectivity and economic growth.