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Virgin Media

UK: Support with the cost of living

The telecoms industry has been criticised for raising prices and not doing enough for those in financial hardship. Beyond providing social tariffs, we've identified £300m of initiatives operators have put in place at their own cost to help ease the pain

Supplier of Last Resorts: What happens if an altnet goes bust?

Supplier of Last Resorts: What happens if an altnet goes bust?

The UK has seen a proliferation of cash-rich, independent fibre providers in recent years. However, in light of economic and operational challenges, there are concerns that some of these will fail. Should Ofcom have a plan to manage the potential fallout?

The future’s bright, the future’s green

Telecoms operators have meaningfully embraced sustainability, with many having set targets even more ambitious than the net zero by 2050 aims. Regulators are paying attention too with ARCEP making environmental issues ‘the next chapter in regulation'

£940m of support from UK telecoms operators during COVID-19

Having considered 50 of the initiatives UK telecoms operators put in place during the course of the pandemic so far, we estimate £940m of support has been made available – £340m of which have been to help the most vulnerable