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Consumer Protection,Consumer Protection

Regulating the Metaverse in Japan

With a focus on safety, security and privacy, the Government’s consultation on principles for the Metaverse reflect concerns identified elsewhere

One touch (switch) is all it takes

The long-awaited process should stimulate broadband competition and benefit consumers, but Ofcom remains frustrated with the successive delays in the run up to its launch

Tackling misinformation and disinformation in Australia

The Government is moving ahead with new regulation to combat misinformation and disinformation online, despite significant pushback from stakeholders

Protecting consumers impacted by network outages

Australia is one of a number of countries reconsidering its approach to resilience in the face of growing climatological and geopolitical threats to connectivity

Is it too early to deregulate fibre services?

The Commerce Commission intends to maintain wholesale regulation in New Zealand until 2029, but technological developments may open the door to future changes in the rules

Competition in Canada’s broadband market

The CRTC’s wholesale regulation aims to deliver more choice and lower prices for consumers while recognising the need to encourage operator investment

Australia: A delay to the 3G switch-off

3G devices as well as older 4G-compatible handsets could lose access to the emergency services, with the Government urging action from consumers to help complete the process

Nigeria: Operators required to overhaul retail tariffs

In comparison to its interventionist approach to regulating the terms of tariffs, the NCC adopted scaled-back versions of advertising rules in place around the world

Growing second-hand device markets

While limited supply of devices continues to slow growth for resale markets, operators and regulators have also looked to improving the longevity of devices 

Fines for failing fraud protections

As some regulators place a greater emphasis on facilitating switching between providers, protections against SIM swapping and similar scams will be all the more important