BNetzA’s new rules allow customers to pay less or terminate their contracts early if they experience significant deviations in mobile speed
FCC: Ensuring efficient management of the Universal Service Fund
The regulator’s targeted consultation launches ahead of much broader expected proposals from US politicians to reform the delivery of public subsidy programmes
Australia: ACMA set to enforce its own consumer protection code
Despite the success of some ‘world-first’ industry-led initiatives, ACMA’s decision reflects calls for more direct regulation of the telecoms sector
One year of the UK’s Digital Inclusion Action Plan
While over 1m people have been helped to get online since the launch of the plan, there are calls for the Government to turn promising first steps into lasting change
Canada: Tackling barriers to consumer switching
The CRTC has sought to balance reasonable cost recovery by operators with its legislative direction to address the fees discouraging consumers from changing provider
Event debrief: The 15th Annual European Data Protection and Privacy Conference
Warnings that an overhaul of the GDPR would be like opening Pandora’s box as the EC defends targeted changes to the nearly 10-year-old regime
MWC26: Regulation & Policy Roundup from Day 1
Usual gripes about Europe’s low ARPUs and over-regulation contrasted with operators’ optimism regarding opportunities presented by sovereignty and satellite
ANACOM’s recommendations on network resilience and consumer protection
The regulator has outlined measures for operators and the Portuguese Government to implement, while highlighting the role of spectrum management in mitigating the impacts of outages
Belgium: Automatic switching to best available tariffs
The regulator considers that proposed measures may conflict with the EECC, instead recommending improved transparency for consumers looking to switch
UK: Limiting children’s access to smartphones and social media
The Government will consider the impact of legislation implemented abroad as well as the views of both parents and young people before determining its approach
