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Consumer Protection

Event debrief: Open Internet Turns 10: What's Next?

Given seismic change in the functioning and role of the internet, policymakers and industry are beginning to debate if and/or how net neutrality rules should evolve

China: Ensuring safety in the use of interactive AI services

As safety risks become more pronounced, the CAC is taking steps to regulate for the prevention of self-harm and the protection of children

Science, Innovation and Technology Committee: The future of telecoms and broadband

MPs raised concerns about a lack of government targets for mobile and the prospect of some consumers being left behind, providing for some awkward moments

Spain: Preparing telecoms networks for critical incidents

Operators’ estimates for the cost of enhanced power resilience at mobile sites dwarf the Government’s own calculations by a factor of five to one

Ofcom’s guidance on protecting women and girls online

Though the regulator expanded its recommendations on mitigating gendered abuse online, calls continue for a binding code of practice under the Online Safety Act

Italy’s 5G traffic lights

AGCOM will hope that new stickers for 5G services do not lead to the same unintended consequences than with its labelling system for fixed broadband

Securing emergency calling during 2G/3G retirement

Though it did not reference it directly, the PTS has learned from the issues with device compatibility in Australia in preparing operators for 2G and 3G shutdowns

Australia: Designing a digital duty of care

Though a duty of care aligns well with the approaches in the EU and UK, the Australian Government is signalling it will go further than its peers in regulating online safety

Adapting telecoms networks for climate change

Though the Irish Government has considered a number of adaptive measures, it primarily plans to continue studying network resilience before legislating or regulating

DMA: Investigating Google Search rankings

Google claims that the contentious policy at the heart of the EC’s latest DMA investigation is in fact part of its efforts to comply with the DSA