Ofcom is hopeful about the launch of One Touch Switch in September, and urges industry to do everything possible to meet it
Contesting misleading advertising
BT and Deutsche Telekom have enjoyed only mixed success with recent challenges of their competitors’ marketing practices
Ofcom finds Sky in breach of end-of-contract notification rules
The regulator sees these alerts are an important consumer protection tool, which have saved some households close to £10 per month
UK Government agrees measures with the telecoms industry to tackle the coronavirus pandemic
Operators will offer more generous allowances, and be fair to customers who struggle to pay their bills on time.
