Value for money for consumers remains a clear EU strength, while operators’ financial health does not warrant ripping up sector-specific or merger control regulation
Modernising mobile coverage reporting in Canada
The CRTC’s new three-tier approach acts on a government policy direction as well as consumer complaints about inconsistencies in mobile coverage
Streamlining consumer protection in Canada
Combining existing, inconsistent protections into a unified code would reduce confusion for consumers and complexity for operators
Canada: Tackling barriers to consumer switching
The CRTC has sought to balance reasonable cost recovery by operators with its legislative direction to address the fees discouraging consumers from changing provider
ANACOM’s recommendations on network resilience and consumer protection
The regulator has outlined measures for operators and the Portuguese Government to implement, while highlighting the role of spectrum management in mitigating the impacts of outages
Ofcom’s 2026/27 Plan of Work: More of the same
Ofcom’s planned projects largely signal a continuation of the regulator’s focus on online safety, spectrum for satellite services, improving mobile connectivity and network resilience
Canada: Hardening networks up north
The fallout of the 2022 Rogers outage continues to inform the CRTC’s policy development around network resilience and consumer protection
Clarifying small cell access obligations in Canada
To help deliver dense 5G networks across the country, the CRTC has confirmed its power to require operators to provide access to their physical infrastructure
Google is a monopolist (again)
Although a second landmark antitrust case has been brought against Google, it is unclear how significant any remedies will be under the big tech-backed US administration
CRTC urges action on roaming charges in Canada
The regulator has threatened large mobile operators with a formal public investigation if sufficient progress is not made within a month
