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Consumer Protection

The policy response to the Optus network outage

Optus, ACMA and the Australian Government have all come under criticism for failing to prevent the 13-hour long emergency calling outage linked to four deaths

Accelerating copper retirement in Germany

With pressure for progress apparent at the EU level, the German Government is advocating BNetzA picks up the pace in setting a framework for the country’s transition to fibre

Brazil’s proposed regime for digital competition

The draft framework lands at a critical juncture both in establishing Brazil’s global influence in platform regulation and in the country’s relationship with the US Government

Event debrief: Connected Britain 2025

The event primarily remains a forum for debate on the future of the UK fibre market, as familiar sparks flew over potential altnet consolidation and the continued regulation of Openreach

The Brazilian approach to child protection

As one of the largest markets in the world, Brazil’s approach to protecting children online, and perhaps other elements of platform regulation, is likely to garner influence abroad

Canada: Hardening networks up north

The fallout of the 2022 Rogers outage continues to inform the CRTC’s policy development around network resilience and consumer protection

South Korea takes on the ‘fairness agenda’

The KFTC joins the CMA in the UK in attempting to enforce prohibitions on dark patterns that often require a close inspection of the context

The FTC’s warning on global platform regulation

The regulator’s strongly-worded letter suggests tech platforms may run afoul of US law if they change privacy or content moderation policies to comply with foreign legislation

ACMA’s fees schedule for 2024/2025

The regulator’s plans to increase its fees to reflect new scams enforcement duties align with trends witnessed in the UK and Ireland on expanding regulator budgets

South Korea: Repeal of the mobile subsidies limit

The law’s repeal offers another context in which the Government is seeking to carefully balance the promotion of competition with the protection of consumer interests