Please enable javascript in your browser to view this site

Consumer Protection

Stamping out scams in New Zealand

The campaign reflects the greater global attention being paid to the role the telecoms, tech and financial industries can all play in detecting and preventing scams

Regulating the resilience of communications platforms

Though outages to popular apps like KakaoTalk are increasingly disruptive, few regulators have so far enacted policies to improve platform resilience

Event debrief: AI Fringe Seoul Summit

Panellists questioned the long-term aims of the international AI summit series while encouraging participants to consider the future direction of the UK’s own tech policy

Mobile market consolidation in the US

T-Mobile claims acquiring UScellular will boost competition, but M&A in such a concentrated market will attract scrutiny over the potential effects on pricing and consumers

Is a united approach to online safety possible?

While the policy position highlights the common role of regulators in making the internet safer, there remain challenging legal and cultural differences in defining harm online

Event debrief: ComReg’s evolving regulatory role

The market’s shift “from copper to cloud” makes for new priorities and challenges, and an imperative for both regulation and regulators to adjust in response

US: Life without the Affordable Connectivity Program

As Congress stalls on allocating resources to the federal affordability programme, ISPs will shift their attention to state-level equity requirements for BEAD funding

Ofcom’s Children’s Safety Codes of Practice

The regulator’s guidance on protecting minors online comes at a time when some governments are considering prohibiting access to platforms altogether

Canada: Tech and telecoms in the Government budget

Canada is primed to implement a set of policies already popular in other countries, including a digital services tax and telecoms contract notifications

Malta: Safeguarding consumers from voice-based scams

The MCA outlines a suite of new measures to tackle the increasing volume of scam calls coming from abroad, while plugging gaps in its existing regulation