The revised legislation implements the new European Electronic Communications Code, including additional measures for consumer protection.
Ofcom reveals best and worst telecoms customer service
Satisfaction rates in mobile remains high, whereas broadband satisfaction has seen a slight increase.
ACMA proposes new rules for broadband service failures in Australia
UK Government to legislate to remove barriers to broadband deployment
The new law would give Ofcom powers to obtain operators’ deployment plans, and publish data about areas where rollout is not yet planned.
US National Advertising Review Board asks AT&T and Verizon to change their 5G ads
German regulator releases new data on broadband performance measurement
UK Government agrees measures with the telecoms industry to tackle the coronavirus pandemic
Operators will offer more generous allowances, and be fair to customers who struggle to pay their bills on time.
Australian regulators respond to the coronavirus pandemic
The communications authority ACMA, and the competition authority ACCC, set out their priorities and how they will approach regulation and enforcement.
Advertising Standards Authority bans Three UK’s 5G advertisement
The “Real 5G” claim was found to be misleading and is now banned following complaints from other operators
