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Consumer Protection

Improving mobile network resilience in Switzerland

Proposals for back-up power would ensure mobile communications during power outages, but similar rules are not overly common in major European countries

Opening up the modem market in Belgium

The BIPT considers its decision will boost competition and aligns with rules elsewhere in Europe, although some affected operators have questioned the size of benefits for consumers

US: Broadband labelling for consumers

The FCC pushed back against calls from industry to adjust the new rules, which will involve significant compliance efforts as they come into effect

UK Parliament: Three-Vodafone merger and implications for competition

The potential for constituents’ bills to increase appears to be of primary interest to MPs, with concerns also about the effects on investment and employment

DMA: Designating further gatekeepers

As the EC considers making additional designations, Apple is pushing back against interoperability rules for its iMessage service despite the potential consumer benefits

Ofcom: UK telecoms briefing for analysts and investors

After some recent public criticism of the regulator, Ofcom defended taking on more responsibility and restated its commitment to promoting competition

Improving information for consumers of telecoms services

The UK’s DSIT highlights the success of Open Banking as it looks to bolster consumer protection measures

Germany: Multi-band licence extensions to 2030

An additional five years of usage rights in exchange for stricter rural coverage obligations

Tweaking the rules for Chorus and the NBN

Regulators in both Australia and New Zealand are seeking to ensure network providers still operate in the best interests of consumers

Apple’s iPhone 12: Ban over radiation concerns

France’s spectrum agency orders Apple to withdraw the device from the market, prompting fellow regulators in the EU to follow suit