More flexibility and innovation for the next decade, but the regulator will still need to be mindful of the interests of incumbents
ACMA to set out expectations for how Australian operators should treat vulnerable customers
ACMA takes a leaf out of Ofcom’s book, requiring operators to improve the training of staff and the monitoring of interactions with vulnerable customers
Belgian regulator wants ISPs to be clearer about ‘unlimited’ internet offers
The fair use policies that apply to these offers are catching too many customers by surprise, and could even clash with net neutrality rules
Roaming in Europe post-Brexit
Prices for mobile services on the rise in Australia
New regulatory model for Australia’s NBN moves a step closer
US publishes new broadband mapping tool
The new maps add weight to the Biden administration’s plan to spend big on infrastructure, at the same time put pressure on the FCC to update its own mapping
Opening up energy infrastructure for broadband in Sweden
Physical infrastructure access is likely to be part of the recipe to complete gigabit broadband deployment in Sweden, which only has rural areas left to cover
Elsewhere in regulation this week
Portuguese regulator tries once again to speed up its 5G auction
The regulator is determined to bring the auction to a close, and in doing so has brought its relationship with MNOs to an all-time low
