In this report (commissioned by BT/EE, Virgin Media O2, Vodafone), we consider the relative value for money UK consumers continue to receive from fixed and mobile services
Creating the Conditions for Scaled Connectivity Challengers
The value of telecoms services in the UK
Better UK connectivity could prevent CO2e emissions equivalent to 750,000 lorries
Fixed-mobile convergence leads to improved consumer value and network quality
Assembly Research today announces the findings of a pan-European market study of FMC in the telecoms sector. This study, commissioned by Liberty Global and Telefonica, demonstrates that consumers benefit from faster speeds and better value connectivity through high adoption of fixed-mobile converged products, with FMC operators able to deliver higher network investment and a higher contribution to GDP.
£940m of support from UK telecoms operators during COVID-19
Having considered 50 of the initiatives operators have put in place during the course of the pandemic so far, we estimate £940m of support has been made available. These offers of support fall into four broad categories – those for all customers, those for the most vulnerable, those for key workers, and those to help businesses recover.
Consultation on the copper to fibre switchover
Delay to UK 5G roll-out puts at risk Government’s ‘levelling up’ agenda
European telecom services are evolving with consumer value on the rise
As European consumers eagerly take-up data-driven services and increasingly communicate across digital channels, telcos are delivering increased value and improved service to their customers. This is the main take away of the new study “Delivering Consumer Value in Digital Times”, unveiled today by Assembly – the independent, London-based analyst firm – and ETNO – the Association representing Europe’s leader provider of digital networks and services.