We identified communities experiencing persistent digital exclusion in the UK through a review of existing data and analysed the ability of available support programming to address the needs of these groups.
UK mobile market research
Benchmarking UK regulation
We benchmarked the UK’s regulatory landscape for telecoms against other European countries. This involved creating a longlist of regulation that has been rolled back or removed across Europe but remains in place in the UK. A shortlist of priority areas was then determined, for which we produced detailed case studies.
Creating the conditions for scaled connectivity challengers
We produced an independent analysis of the economic, societal and competition benefits gained from having more than one scaled gigabit-capable fixed network (based on any technology), and the environment and conditions needed for scaled network competition to occur. We benchmarked the UK against five other European countries (Denmark, France, Germany, Portugal, Spain).
Network outages and emergency calling
The value of telecoms services in the UK (2022)
We produced a concise analysis of the relative value consumers get from telecoms services in the UK. The exercise required benchmarking the UK against a set of six other comparator countries across fixed and mobile services. The research was complemented with an analysis of additional measures the industry has taken to support consumers during the cost of living crisis.
CLI benchmark
External industry perspective
International experiences with network separation
Connectivity and carbon reduction
IP interconnection in the mobile market
Connected Health
Pan-European market study of FMC in the telecoms sector
Macroeconomic impact of a delayed 5G roll-out
5G workshops
We delivered a series of four 5G workshops to a consumer organisation, including a market overview, consumer use cases, and the regulatory environment. As part of the sessions we also convened the CTOs of the UK’s four mobile operators along with representatives from Ofcom and DCMS to consider how 5G is likely to play out in the UK.
Policy recommendations to deliver gigabit-capable broadband
A study for a network equipment vendor on what UK policymakers could do to facilitate the delivery of gigabit-capable broadband to the whole of the country by 2025. We made six policy recommendations after having looked at how so called ‘broadband enablers’ had been used in other markets such as South Korea, France and Spain.
Broadband performance measurement schemes
Consultation on copper to fibre switchover in the UK
The value delivered by the European telecoms sector
A study for a trade association to demonstrate the value delivered by the telecoms sector, in particular to consumers. It required a thorough assessment of products and services offered to consumers as well as marketing and sales practices. The report was launched at an event in Brussels with a panel which included representatives from the European Commission.
