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Consumer Protection

US moves towards limiting targeted ads for children

Despite lagging behind counterparts in regulating for online safety, the US could soon align with other global powers in enhancing protections for children

Priorities for Belgium’s Presidency of the Council of the EU

The Belgian Presidency looks to support future generations with online safety, lead efforts on safe AI, and support network investments through the Gigabit Infrastructure Act

India: The new Telecommunications Act

The updated legislation will offer end users better protection against scams; however, the line between national security and privacy has become blurry

Minimising connectivity disruptions for consumers

Updated telecoms resilience guidance aims to reduce the risk of network outages, as Ofcom initiates a conversation about potential mobile power backup obligations

Dispute resolution mechanisms in telecoms

Ofcom’s review aims to ensure fair and consistent outcomes for consumers, while strengthening its oversight of the ADR process

Consumer strategies to dealing with price increases

Regulators in Belgium and Ireland are urging consumers to use price comparison tools to shop around, highlighting the potential savings available

Switzerland hits pause on mmWave

The Federal Council is taking a cautious approach to the release of mmWave for 5G amid concerns around health risks and uncertain demand

Reforming telecoms policy in South Korea in an effort to reduce prices

The regulator’s far-reaching strategy seeks to revitalise competition, while improving consumer choice and better aligning mobile data allowances with actual consumption

Modernising universal service to reflect the digital age

Policymakers look to ensure broadband access meets the evolving needs of society, including considering the role of alternative technologies

Portugal: ANACOM urges operators against price rises

The regulator has laid out guidance for operators in an attempt to mitigate the need for further intervention