Greater accuracy and granularity of service availability will benefit both consumers and policymakers, but some stakeholders see flaws in the FCC’s initiative
Congress has directed the FCC to take stock of broadband coverage: On 30 June 2022, the FCC officially launched its new Broadband Data Collection programme, marking the start of the window to collect internet service information from over 2,500 telcos. The process began in March 2020 with the passing of the Broadband DATA Act, which instructed the regulator to create a publicly accessible, data-based nationwide map of fixed and mobile broadband availability. Since receiving funding from Congress, the FCC has focused on preparing, developing and supporting the systems required for compliance with the law and its objectives. Actions include establishing consistent parameters that require operators to submit data on availability using individually geocoded locations and setting up an online help centre, with dedicated staff providing technical assistance.
Individual states’ own maps should reinforce the regulator’s efforts: FCC Chairwoman Jennifer Rosenworcel has stated that a lack of detailed broadband maps has generated complaints and has been a “constant source of frustration” for policymakers looking to support network deployments and for consumers who have a better idea than most of where coverage gaps exist. While the FCC’s initiative represents a step forward, it is long overdue and is not expected to be completed for several months. Given that timeline, several US states (such as Georgia, Florida, New York, Tennessee, Texas and Virginia) have already released or are developing their own maps – although these are expected to complement and help substantiate the regulator’s version. New York, for example, classifies addresses as either served, underserved or unserved depending on whether there is access to fixed broadband or fixed wireless services offering 100Mbps/10Mbps speeds.
Some stakeholders consider the programme has limitations: The FCC has received criticism over the accuracy of its maps, which are based on operator self-reporting of “census block” areas rather than specific premises. Greater granularity on broadband availability will benefit various stakeholders, including consumers, policymakers and rural communities. However, some public authorities are concerned that the submission of data based on advertised speeds instead of delivered speeds risks overstating coverage, while Charter Communications says the differences between historical reporting methods and new ones present a challenge. The regulator’s work also does not target affordability (unlike New York State), adoption or quality of service. Following completion of the maps, government agencies, states, tribal entities, telcos and the public will all have the opportunity to check or challenge availability claims. This is particularly important as the broadband maps can influence or be a prerequisite for network investment decisions and the distribution of federal funding, with the Biden administration having committed $65bn to reduce the digital divide.
