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KCOM

Consumer Protection Tracker

Consumer Protection Tracker

Switching benchmark updated to reflect the closure of Ofcom’s enforcement programme into implementation of the One Touch Switch process in the UK

Fixed Telecoms Tracker

Fixed Telecoms Tracker

Updated to reflect Ofcom’s completion of its Telecoms Access Review (TAR) 2026-31 in the UK

Broadband and USO Tracker

Broadband and USO Tracker

National Broadband Plans benchmark updated to reflect the change in the UK’s gigabit broadband target to 2032