UK operators will have to tell customers when their contract approaches expiry, and which deals are available.
Ofcom finds UK fixed broadband speeds went up 18% last year
Ofcom ranks customer service provided by the UK’s major telecoms firms
Ofcom publishes three consultations on the future regulation of phone numbers and calls
Ofcom’s plans to promote competition and investment in fibre networks
Ofcom has set out how regulation could evolve to support competition and further investment from new alternative networks, Openreach and Virgin Media. It also sets out a framework for Openreach to transition customers from its copper to fibre network.
Ofcom launches new Broadband Speeds Code of Practice in the UK
Ofcom sets out its position on the future of fixed telephone services
UK Government sets out strategy to improve mobile coverage and broadband investment
The Department for Digital, Culture, Media & Sport has opened a consultation to guide Ofcom’s strategic priorities.
Ofcom consults on regulations for the UK’s 700MHz and 3.6–3.8GHz spectrum auction
Ofcom extends enforcement programme into early termination charges
The enforcement programme is looking at the charges imposed when consumers on fixed term contracts terminate those contracts early (early termination charges or ‘ETCs’). It has already been extended twice, having started in June 2017.