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Australia

Ofcom closes its business messaging market review

Carrying through with its original proposals would have made the UK an outlier in the regulation of A2P SMS termination rates

ACMA rejects industry consumer protection code

The regulator’s decision not to register the TCP Code aligns with the Government’s recent push towards direct oversight of the sector

The policy response to the Optus network outage

Optus, ACMA and the Australian Government have all come under criticism for failing to prevent the 13-hour long emergency calling outage linked to four deaths

Coughing up ‘regulatory hairballs’ in Australia

As the Australian Government pushes for economic growth, the tech and telecoms sectors have called for reduced red tape and warned against new ex-ante regulation

ACMA’s fees schedule for 2024/2025

The regulator’s plans to increase its fees to reflect new scams enforcement duties align with trends witnessed in the UK and Ireland on expanding regulator budgets

ACCC’s updated broadband speed guidance

The new guidance provides a steer to industry on navigating upgraded wholesale speeds while ensuring consumers are informed about the limitations of their in-home equipment

Australia: Future regulatory direction for digital markets

Though the new Australian Government appears likely to continue its predecessor’s support the ACCC’s proposals, the timeline for advancing new regulation is unclear

Reviewing the EU-wide cap on call termination

Single maximum wholesale charges have benefitted end users while enabling deregulation in several Member States, with Spain and others due to follow suit

Ireland: Refreshing the complaints handling rules for telecoms

In light of changing legislation, ComReg proposes new codes of practice to modernise consumer rights and improve the transparency of the complaints handling process

Event debrief: Global Anti-Scam Summit London 2025

The need for coordination across borders and sectors is well understood, although regulators and tech firms clashed over how to best tackle scams at source